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  • How do students check-in/check-out for their activity?
    Check-in/Check-out processes and detailed info will be communicated to enrolled students and families the week prior to the beginning of your students first day of activities via email.
  • Do we have to wear masks during class/in the building?
    Students/families can choose the best option for their comfort level.
  • Are parents/family members allowed in the building?
    Parents and caregivers will be able to come into the building lobby area to check in and check out their student. We encourage families to visit the onsite bookstore if it is open. But parents/family members are not permitted in the instructional area to minimize distractions.
  • What classes do you offer?
    Classes vary from term to term, but our group class schedule includes: - Steel Pan - Taiko - Flute Choir - Recorders We also have individual/private instruction that varies from term to term.
  • How often do you offer classes?
    We offer four 10-week terms per year, with most classes and lessons taking place between 4:15 – 6:30 p.m. Monday through Thursday, and also weekend classes at varying times. Check our schedule for dates/times.
  • How long is each class or lesson?
    We understand families are busy! Group Classes are 45 minutes long, and Private Lessons are 30 minutes long. Both meet once a week at the same day and time during the term.
  • What are your class fees?
    Most group classes are $30 per 10 week term for youth and $40 per 10-week term for adults.
  • Do you offer multi-family or multi-enrollment discounts?
  • How old do you have to be to enroll?
    Most of our classes are divided into the following age groups: 6–7; 8–12; 13–18, Adult
  • Can I sign my child up for a class that is not their age group?
    We have found that classes are most effective when students are grouped with their peers. However, if your child’s birthday is before the midpoint of the upcoming term, and they will be moving up into the next age bracket, we can make an exception.
  • Should I sign up for a group lesson or a private lesson?
    There are major benefits to either one. Group Classes are great for learning the basics and playing with others in a class setting. Private Lessons are great for those who want individualized attention or more focused study.
  • Which group class should I sign up for?
    Our classes are offered by instrument, experience, and age. If your student has never played an instrument before or is very new to it, sign up for a Roots class. If your child has some experience on the instrument, you may have the student assessed to see if they would be a good fit for a Rollers class (the level after Roots). On week seven of each term, each student will receive a recommendation for class level for the following term.
  • Do you use specific curriculum in your classes?
    Our class sequence is structured by a benchmark system. Instructors use various materials and techniques to help students reach the benchmarks associated with each level. To learn about our benchmarks hover over the Resources tab, select Benchmarks, and select the instrument and level that you are interested in. We strive to follow the Arizona state standards for our benchmarks.
  • When are student concerts?
    Student concerts are held the week following the final week of each term. Follow our calendar to know when they are.
  • Are students required to perform?
    Students are not required to perform, but it’s encouraged! Nearly all of our group classes participate in a scheduled concert. If private-lesson students wish to perform, they must sign up for a concert time in advance. This is highly recommended — remember, performing is just like any other skill; you have to keep using it!
  • How do I sign up for a concert time?
    Group classes are assigned a concert time (the performance schedule will be announced on the fourth week of term), while private-lesson students must let their instructor know they wish to participate. Concert signups for private lessons are open from the fourth to the ninth week of the term.
  • What is Tuition Assistance?
    Because we believe that the gift of music shouldn’t depend on someone’s income, Project Encore AZ will offer instruction at no cost to students whose families qualify for Tuition Assistance.
  • How do I qualify?
    For more information on how to qualify, click here.
  • How do I apply?
    You can apply by doing any of the following: 1) Scan the letter and send it via email to: 2) Make a copy of the letter and mail it to: Project Encore AZ, c/o Tuition Assistance, 916 Verde Drive Sierra Vista, AZ 85635 3) Bring a copy of the letter to Project Encore AZ and give it to an instructor.
  • How do I register for a class?
    You can register online through our website with our Google Form. You will then get contacted via email to fill out a registration form for My Music Staff, which is the website/app instructors use for student feedback.
  • If I need to withdraw, do I get a refund?"
    Full refunds or credits are available until 24 hours before your first class session begins. Prorated refunds are available if you withdraw at least 24 hours before your third class session begins. If your class has met three times, or there are fewer than 24 hours before the start of your third class session, no school credit or refund will be given.
  • What is Priority Registration?
    Priority registration is offered two weeks before general registration opens, and is for current students renewing their lessons at their current day and time for the following term. Current students may also make requests for day and time changes or instructor changes. If you are a current student and miss priority registration, you can still register when general registration opens, but you will not be guaranteed the same lesson schedule you currently have.
  • Can I reschedule or make up a lesson?
    Unfortunately, due to schedule constraints, Project Encore AZ is unable to reschedule lessons or offer make-ups. For Private Lesson students, Project Encore AZ will credit the prorated fee for one excused absence per term with at least 24 hours’ notice.
  • When do you cancel classes?
    Classes must meet minimum student enrollment. Classes that do not reach the minimum threshold before term begins will be canceled and students will receive a full refund.
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